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FREQUENTLY ASKED QUESTIONS
WHERE CAN I CHECK THE PROGRESS OF MY COMMISSION?
The progress and status of your commission can be checked on my Trello page! (Link shown in 'Quick Links' above). Here, my entire work-queue is displayed. You can also click on your commission to view a more detailed break-down of the stages of artwork creation.
CAN I COMMISSION A PIECE WITH OUR original CHARACTERS TOGETHER?
Yes, you may request a commission with our OC's together! However this will need to be discussed on an individual basis as I'm a little picky as to how I would like my characters depicted. If you would like to discuss this with me, please pop me an e-mail at the address shown at the bottom of the page. Cheers!
CAN I UPGRADE MY MONOCHROMATIC PIECE to a COLOURED PIECE?
Due to the way I work, changing a monochromatic piece to a coloured piece takes a lot of work due to rendering, lighting and textures. Hence, its a lot of work! We could definitely make it happen, but this we'll need to talk about it first. Pop me an e-mail at the address shown below at the bottom of the page. It also depends on which stage of the artwork we're on! So it's a little complicated ;-|
HOW ARE PAYMENTS HANDLED?
All payments will be made through Stripe. But don't worry - you don't need an account. You'll receive an invoice by E-mail where you can pay by credit/debit card. This invoice will act as receipt of your purchase.
First-time commissioners can choose to pay with a payment plan (will be discussed) for commissions over $100; and returning commissioners can choose a payment plan on all their commissions under $100 too provided their previous commission was over $50!
More information on payments can be found in my Terms Of Services document.
Frequently Asked Questions
Got Any Enquiries?
If you have any questions at all, please feel free to email me at the following address listed below. I'll try to get back to you as soon as I can. Thank you!
Got any enquiries?
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